Analytical Workspace Manager Crashes When Connecting To The Database (Doc ID 1336421.1)

Last updated on JULY 08, 2011

Applies to:

Oracle OLAP - Version: 11.2.0.1 to 11.2.0.2 - Release: 11.2 to 11.2
Information in this document applies to any platform.

Symptoms

You are using Analytical Workspace Manager (AWM) to connect to the database.
You enter the connection information and on clicking OK, the AWM window disappears.

If you are using AWMC.EXE, you  may see the following error on the DOS window:

Warning: Help system could not locate Help directory.
Exception in thread "ThreadedDialogActionThread" java.lang.NoSuchFieldError: thr
eadAllocatedMemorySupport
at sun.management.VMManagementImpl.initOptionalSupportFields(Native Meth
od)
at sun.management.VMManagementImpl.<clinit>(Unknown Source)
at sun.management.ManagementFactory.<clinit>(Unknown Source)
at java.lang.management.ManagementFactory.getPlatformMBeanServer(Unknown
Source)
at oracle.ucp.admin.UniversalConnectionPoolManagerMBeanImpl.createMBeanS
erver(UniversalConnectionPoolManagerMBeanImpl.java:987)
at oracle.ucp.admin.UniversalConnectionPoolManagerMBeanImpl.access$000(U
niversalConnectionPoolManagerMBeanImpl.java:77)
at oracle.ucp.admin.UniversalConnectionPoolManagerMBeanImpl$1.run(Univer
salConnectionPoolManagerMBeanImpl.java:94)
at java.security.AccessController.doPrivileged(Native Method)
at oracle.ucp.admin.UniversalConnectionPoolManagerMBeanImpl.<clinit>(Uni
versalConnectionPoolManagerMBeanImpl.java:91)
at oracle.ucp.jdbc.PoolDataSourceImpl.startPool(PoolDataSourceImpl.java:
617)
at oracle.ucp.jdbc.PoolDataSourceImpl.getConnection(PoolDataSourceImpl.j
ava:878)
at oracle.ucp.jdbc.PoolDataSourceImpl.getConnection(PoolDataSourceImpl.j
ava:845)
at oracle.ucp.jdbc.PoolDataSourceImpl.getConnection(PoolDataSourceImpl.j
ava:839)
at oracle.olap.awm.connection.ConnectionManager.connect(Unknown Source)
at oracle.olap.awm.connection.ConnectionDialogActionThread.doAction(Unkn
own Source)
at oracle.olap.awm.ui.dialog.ThreadedDialogActionThread.run(Unknown Sour
ce)

Cause

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