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Logging an Engineered System Service Request using Oracle Configuration Manager (OCM) (Doc ID 1450983.1)

Last updated on FEBRUARY 12, 2021

Applies to:

Oracle Exadata Hardware - Version 11.2.0.1 and later
Oracle Configuration Manager
Sun Microsystems > Specialized Systems > Supercluster Systems
Sun Microsystems > Specialized Systems > Database Systems
Middleware > Exalogic
Information in this document applies to any platform.

Purpose

Learn how to log an Engineered System Service Request using Oracle Configuration Manager (OCM).

PLEASE NOTE that use of OCM is no longer required for Platinum or non-Platinum Engineered Systems Service Requests (SRs).
It is strongly recommended to follow the SR submission approach described in Logging an Engineered System Hardware Service Request (Platinum or non-Platinum) using a Serial Number (Doc ID 2751868.1).

 

 

Scope

Engineered Systems OCM users.

Details

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