Unable To Install Webtogo Client In Cloned Environment (Doc ID 1465990.1)

Last updated on JANUARY 29, 2015

Applies to:

Oracle Lite - Version 10.3.0.3.0 and later
Information in this document applies to any platform.

***Checked for relevance on 13-Nov-2013***

Symptoms

Attempts to install a Webtogo client in a cloned Mobile Field Services environment running Oracle Database Lite 10.3.0.3 fail with invalid username password when executing the client setup.

Server side synchronization traces will contain the following error information:

log9: Unable to interpret the key file!
log9: java.io.IOException: Invalid or corrupted key file
log9: at oracle.lite.security.OLiteRSA.decrypt(Unknown Source)
log9: at oracle.lite.dm.AccessChecker.loadKeys(Unknown Source)
log9: at oracle.lite.dm.Config.initialize(Unknown Source)
log9: at oracle.lite.resource.ResourceManager.initialize(Unknown Source)
log9: at oracle.lite.web.JupConfig.OpenConsolidatorConnection(Unknown Source)
log9: at oracle.lite.web.JupConfig.initializeRM(Unknown Source)
log9: at oracle.lite.web.JupConfig.initializeRM(Unknown Source)
log9: at oracle.lite.web.WebtogoWorkSpaceRedirect.init(Unknown Source

Changes

 Environment was cloned such as mentioned in document ID: 554407.1 Cloning Standalone Mobile Server 10.3.0.1.0 + repository

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms