ILOM targets shows Metric Collection Error in EM 12c after ILOM Sensor Alert log was cleared completely

(Doc ID 1517402.1)

Last updated on SEPTEMBER 05, 2016

Applies to:

Oracle Exadata Hardware - Version 11.2.0.2 and later
Information in this document applies to any platform.

Symptoms

Enterprise Manager plug-in for Oracle Exadata  is  12.1.0.3.0.

The agent ILOM targets are showing metric errors:

Metric evaluation error start - oracle.sysman.emSDK.agent.fetchlet.exception.FetchletException: Metric has no keys, but result has multiple rows display in the console for each of the ILOM targets

Changes

 Performed a cold reset of the ILOM Service Processor (SP) and cleared the sensor log.

 

Cause

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