Hue Home Page Does Not Respond Due to 'java.lang.OutOfMemoryError' Exception (Doc ID 1533241.1)

Last updated on MARCH 05, 2013

Applies to:

Big Data Appliance Integrated Software - Version 2.0.1 and later
Information in this document applies to any platform.

Symptoms

The Hue home page does not respond. All services show as healthy in Cloudera Manager, however the following errors are reported in Hue's error log on node 3.

[23/Feb/2013 03:45:36 +0000] thrift_util ERROR Thrift saw exception (this may be expected).
Traceback (most recent call last):
 File "/usr/share/hue/desktop/core/src/desktop/lib/thrift_util.py", line 331, in wrapper
  ret = res(*args, **kwargs)
 File "/usr/share/hue/apps/beeswax/gen-py/beeswaxd/BeeswaxService.py", line 248, in fetch
  return self.recv_fetch()
 File "/usr/share/hue/apps/beeswax/gen-py/beeswaxd/BeeswaxService.py", line 275, in recv_fetch
  raise result.error2
BeeswaxException: BeeswaxException(errorCode=0, log_context='2c8e9cf2-e134-4a3b-9027-768a8951f5be', message='java.lang.OutOfMemoryError: Java heap space', SQLState=' ', handle=QueryHandle(log_context='2c8e9cf2-e134-4a3b-9027-768a8951f5be', id='2c8e9cf2-e134-4a3b-9027-768a8951f5be'))
[23/Feb/2013 20:29:41 +0000] runspawningserver ERROR Could not bind port 8888: 1. Exiting

 

Re-starting both Beeswax and Hue servers clears out the problem and temporarily resolves the hanging issue.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms