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ORA-15063 / ORA-15042 - TROUBLESHOOTING STEPS BEFORE OPENING a SR to Oracle Support (Doc ID 1535996.1)

Last updated on JANUARY 24, 2024

Applies to:

Oracle Database - Enterprise Edition
Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Backup Service - Version N/A and later
Gen 1 Exadata Cloud at Customer (Oracle Exadata Database Cloud Machine) - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Information in this document applies to any platform.

Purpose

 Self-debugging steps when a diskgroup cannot be mounted due to error ORA-15063:

 

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 SECTION A - Getting started
 SECTION B - ASMLIB is used
 SECTION C  -  Additional notes to review
 SECTION D  - Information to be collected when are you going to open a SR 
 SECTION E  - Disk is reported as MISSING after a failed disk addition
References

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