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Troubleshooting Name Resolution Failures on the BDA (Doc ID 1965467.1)

Last updated on FEBRUARY 20, 2024

Applies to:

Big Data Appliance Integrated Software - Version 4.0 and later
Linux x86-64

Purpose

Troubleshoot name resolution failures on the BDA.

Name resolution failures on the BDA can cause a variety of issues from failing jobs to failing BDA utility checks.

One example of such a failure is below where bdacheckcluster fails with:


ERROR: Incorrect result resolving <HOSTNAME01> to <IP> on <HOSTNAME01>
ERROR: Result:<HOSTNAME01>.<DOMAIN> has address <IP>
...
ERROR: Result: Host <REVERSE IP>.in-addr.arpa. not found: 3(NXDOMAIN)
ERROR: Incorrect result resolving <IP> to <HOSTNAME01> on <HOSTNAME02>

OR

ERROR: Incorrect result resolving <HOSTNAME01> to <PRIVATE_IP_HOSTNAME01> on <HOSTNAME01>
ERROR: Result: <DOMAIN> has DNAME record <DOMAIN>.
<DOMAIN> has DNAME record <DOMAIN>.
<HOSTNAME01>.<DOMAIN> is an alias for <HOSTNAME01>.<DOMAIN>.

 

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
References


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