How to Collect Standard Information for an "ORA-12751: cpu time or run time policy violation" Problem
(Doc ID 2012853.1)
Last updated on FEBRUARY 16, 2022
Applies to:
Oracle Database - Enterprise Edition - Version 6.0.0.0 and laterOracle Database Cloud Schema Service - Version N/A and later
Gen 1 Exadata Cloud at Customer (Oracle Exadata Database Cloud Machine) - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Oracle Database Cloud Exadata Service - Version N/A and later
Information in this document applies to any platform.
Purpose
What is being collected and why?
The process outlined below will guide the user through collecting diagnostic data, which will help Support narrow down the cause of your problem.
Troubleshooting Steps
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