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Silent Install: root.sh on the first node fails because asm and haip fail to start (Doc ID 2050137.1)

Last updated on FEBRUARY 21, 2024

Applies to:

Oracle Database Cloud Service - Version N/A and later
Oracle Database - Enterprise Edition - Version 11.2.0.3 and later
Oracle Database Cloud Schema Service - Version N/A and later
Gen 1 Exadata Cloud at Customer (Oracle Exadata Database Cloud Machine) - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Running root.sh on the first node fails with the following error:

CRS-2676: Start of 'ora.cssdmonitor' on '<node1>' succeeded
CRS-2676: Start of 'ora.gipcd' on '<node1>' succeeded
CRS-2672: Attempting to start 'ora.cssd' on '<node1>'
CRS-2672: Attempting to start 'ora.diskmon' on '<node1>'
CRS-2676: Start of 'ora.diskmon' on '<node1>' succeeded
CRS-2676: Start of 'ora.cssd' on '<node1>' succeeded

ASM created and started successfully.

Disk Group DATA created successfully.

2015/07/15 23:44:22 CLSRSC-12: The ASM resource ora.asm did not start

2015/07/15 23:44:23 CLSRSC-258: Failed to configure and start ASM

Died at /u01/app/12.1.0.2/grid/crs/install/crsinstall.pm line 2017.
The command '/u01/app/12.1.0.2/grid/perl/bin/perl -I/u01/app/12.1.0.2/grid/perl/lib -I/u01/app/12.1.0.2/grid/crs/install /u01/app/12.1.0.2/grid/crs/install/rootcrs.pl ' execution failed

The error return code from the script is 25.

 

rootcrs log shows:

2015-07-18 01:41:16: Command output:
>
>  ASM created and started successfully.
>
>  Disk Group DATA created successfully.
>
>End Command output
2015-07-18 01:41:16: Configured CRS Home: /u01/app/12.1.0.2/grid
2015-07-18 01:41:16: Executing cmd: /u01/app/12.1.0.2/grid/bin/crsctl check resource ora.asm -init
2015-07-18 01:41:16: Executing cmd: /u01/app/12.1.0.2/grid/bin/crsctl status resource ora.asm -init
......
2015-07-18 01:42:48: Checking the status of ora.asm
2015-07-18 01:42:53: Executing cmd: /u01/app/12.1.0.2/grid/bin/crsctl status resource ora.asm -init
2015-07-18 01:42:53: Checking the status of ora.asm
2015-07-18 01:42:58: Executing cmd: /u01/app/12.1.0.2/grid/bin/clsecho -p has -f clsrsc -m 12
2015-07-18 01:42:58: Command output:
>  CLSRSC-12: The ASM resource ora.asm did not start
>End Command output

 

asm instance alert log shows:

Public Interface 'bond0.22' configured from GPnP for use as a public interface.
 [name='bond0.22', type=1, ip=yyy.yyy.25.67, mac=xx-xx-xx-c7-ce-a2, net=yyy.yyy.24.0/23, mask=255.xxx.xxx.0, use=public/1]
 WARNING: No cluster interconnect has been specified. Depending on
          the communication driver configured Oracle cluster traffic
          may be directed to the public interface of this machine.
          Oracle recommends that RAC clustered databases be configured
          with a private interconnect for enhanced security and
          performance.

 

The cluster alert.log shows

2015-07-18 01:39:39.808 [CLSECHO(13774)]CRS-10001: 18-Jul-15 01:39 AFD-9204: false
2015-07-18 01:40:56.805 [ORAROOTAGENT(13263)]CRS-5818: Aborted command 'start' for resource 'ora.cluster_interconnect.haip'. Details at (:CRSAGF00113:) {0:0:124} in /u01/app/oracle/diag/crs/<hostname>/crs/trace/ohasd_orarootagent_root.trc.
2015-07-18 01:40:56.920 [ORAROOTAGENT(13263)]CRS-5017: The resource action "ora.cluster_interconnect.haip start" encountered the following error:
2015-07-18 01:40:56.920+Start action for HAIP aborted. For details refer to "(:CLSN00107:)" in "/u01/app/oracle/diag/crs/<hostname>/crs/trace/ohasd_orarootagent_root.trc".
2015-07-18 01:41:00.809 [OHASD(13140)]CRS-2757: Command 'Start' timed out waiting for response from the resource 'ora.cluster_interconnect.haip'. Details at (:CRSPE00163:) {0:0:124} in /u01/app/oracle/diag/crs/<hostname>/crs/trace/ohasd.trc.
2015-07-18 18:03:23.238 [OHASD(16346)]CRS-8500: Oracle Clusterware OHASD process is starting with operating system process ID 16346
2015-07-18 18:03:23.250 [OHASD(16346)]CRS-0714: Oracle Clusterware Release 12.1.0.2.0.
2015-07-18 18:03:23.278 [OHASD(16346)]CRS-2112: The OLR service started on node <hostname>.
2015-07-18 18:03:23.417 [OHASD(16346)]CRS-1301: Oracle High Availability Service started on node <hostname>.

 

 ohasd_orarootagent_root.trc:


2015-07-18 01:39:56.791185 :CLSDYNAM:921974528: [ora.cluster_interconnect.haip]{0:0:124} [start] (:CLSN00107:) clsn_agent::start {
2015-07-18 01:39:56.791345 :CLSDYNAM:921974528: [ora.cluster_interconnect.haip]{0:0:124} [start] NetworkAgent::init enter {
......
2015-07-18 01:39:56.905214 : USRTHRD:915670784: {0:0:124} to verify start completion 0
2015-07-18 01:39:56.905231 : USRTHRD:915670784: {0:0:124} Start: 0 HAIP assignment, 0, 0
2015-07-18 01:40:07.683616 :CLSDYNAM:911468288: [ora.ctssd]{0:0:97} [check] ClsdmClient::sendMessage clsdmc_respget return: status=0, ecode=0
2015-07-18 01:40:07.683686 :CLSDYNAM:911468288: [ora.ctssd]{0:0:97} [check] translateReturnCodes, return = 0, state detail = OBSERVERCheckcb data [0x7f970808b210]: mode[0xee] offset[0 ms].

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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