Errors During Crawling : EQG-30117 and EQG-30236 and EQP-80397 (Doc ID 2081159.1)

Last updated on JULY 17, 2017

Applies to:

Oracle Secure Enterprise Search - Version 11.2.2.2.0 to 11.2.2.2.0
Information in this document applies to any platform.
***Checked for relevance on 17-Jul-2017***

Symptoms

SES 11.2.2.2.0 version BP5

When attempting to crawl UCM source it crashed and reported some errors in the crawler log and in the console
ERROR
-----------------------

1.  the following error  is shown on the Synchronization Schedule Status:

EQG-10039: ***Crawler raised the following error for data source "UCM" at time Oct 09, 2015 01:13:41***EQG-30117: Unexpected crawler plug-in error: EQG-30236: Crawler plug-in fatal error: EQP-80397: Unable to clean the scratch directory /tmp/ses_xml_1103257830780619639_scratch : null


2. And the following reported on the Crawler Progress Summary page:

Total Indexing Time: 1 day(s) 14 hour(s) 11 minute(s) 42 seconds
Total Size of Document Data Indexed: 138 gigabytes
Total Size of Document Data Queued for Index: 202 gigabytes
Average Document Size: 978 kilobytes
Average Fetch Throughput: 1 megabytes/second

Name                       Total
Documents Discovered 216036
Documents to Process 0
Documents Processed 216036
...
Documents Queued for Index 215774
Documents Indexed 148699


3. And in the crawler log two events are noticed.

a.  Indexing completed at 1:24:30.607

[2015-10-16T01:24:30.607-04:00] [NOTIFICATION] [EQG-30326] [tid: cache_0]    Indexing completed at 10/16/15 1:24 AM
[2015-10-16T01:24:30.688-04:00] [NOTIFICATION] [EQG-30357] [tid: cache_0]   Total number of documents indexed = 215,761
[2015-10-16T01:24:30.693-04:00] [NOTIFICATION] [EQG-30337] [tid: cache_0]   Total data indexed = 217,374,634,912 bytes

  

b. But  shutdown tasks crashed at 1:24:43.613.       

 [NOTIFICATION] [EQG-30314] [ecid: 0000L1bqhPG8Tsb6TJf9EO1M7evC000001,0]  Shutting down crawler...
 [NOTIFICATION] [EQG-30369] [ecid: 0000L1bqhPG8Tsb6TJf9EO1M7evC000001,0]  Shut down crawler plug-in "oracle.search.plugin.stellent.StellentCrawlerManager"
 [NOTIFICATION] [] [ecid: 0000L1bqhPG8Tsb6TJf9EO1M7evC000001,0] Cleaning up scratch directory : /tmp/ses_xml_4232380767993886646_scratch
 [dfw] [NOTIFICATION] [DFW-40101] [oracle.dfw.incident] [ecid: 0000L1bqhPG8Tsb6TJf9EO1M7evC000001,0] An incident has been signalled with the incident facts: [problemKey=DFW-99999 [search][oracle.search] incidentSource=SYSTEM incidentTime=Fri Oct 16 01:24:43 EDT 2015 errorMessage=DFW-99999 executionContextId=0000L1bqhPG8Tsb6TJf9EO1M7evC000001]
[2015-10-16T01:24:45.676-04:00] [dfw] [NOTIFICATION] [DFW-40104] [oracle.dfw.incident] [ecid: 0000L1bqhPG8Tsb6TJf9EO1M7evC000001,0] [errid: 75] [detailLoc: /apps/SESTST/product/fmw/logs/crawler/crawler/diag/ofm/SEARCH/Instance/incident/incdir_75] [probKey: DFW-99999 [search][oracle.search]] incident 75 created with problem key "DFW-99999 [search][oracle.search]"
[2015-10-16T01:24:43.479-04:00] [INCIDENT_ERROR] [] [ecid: 0000L1bqhPG8Tsb6TJf9EO1M7evC000001,0] [errid: 75] [[
java.lang.NullPointerException
at oracle.search.plugin.rss.RSSCrawlerManager.cleanup(RSSCrawlerManager.java:897)
at oracle.search.crawler.WebCrawler.begin(WebCrawler.java:1764)
at ImtCrawler.run(ImtCrawler.java:2169)
at ImtCrawler.main(ImtCrawler.java:633)

 

Cause

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