Crawl Of UCM Source Fails With EQG-30056 Due To ORA-02396

(Doc ID 2081269.1)

Last updated on SEPTEMBER 22, 2016

Applies to:

Oracle Secure Enterprise Search - Version 11.2.2.2.0 and later
Information in this document applies to any platform.

Symptoms

SES 11.2.2.2.0 

Crawl of initial snapshot of UCM source fails with EQG-30056 due to ORA-02396

 
ERROR
-----------------------
EQG-10039 EQG-30056 ORA-02396 ORA-01012

EQG-10039: ***Crawler raised the following error for data source "UCM" at time Jun 18, 2015 16:21:39***
EQG-30056: SQL execution exception
java.sql.SQLException: ORA-02396: exceeded maximum idle time, please connect again
EQG-30056: SQL execution exception
java.sql.SQLException: ORA-01012: not logged on

 

Additional to above messages in some scenarios in the crawler log there are many log entries reporting filtering timeouts from the context module:

[EQG-40456] [oracle.search] [tid: filter_0]  Error filtering "idcplg?IdcService=GET_FILE&dDocName=UCM_CLUSTER1001160&allowInterrupt=1&Rendition=primaryFile&RevisionSelectionMethod=latestReleased": [[
 < Output file size 0 bytes has not changed for 13 timeouts; process killed.
 < Get exception while checking error message from filter:java.io.FileNotFoundException:
/apps/SESTST/product/fmw/logs/crawler/data/cache/I1DS49/inso_tmp/342.htm (Nosuch file or directory)exit with status 1 without any error message.



Cause

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