On Oracle Big Data Appliance Cloudera Manager Fails to Start (Doc ID 2103188.1)

Last updated on OCTOBER 11, 2016

Applies to:

Big Data Appliance Integrated Software - Version 4.1.0 and later
Linux x86-64

Symptoms

On Oracle Big Data Appliance, in Cloudera Manager(CM) ALL CDH / mgmt service state is ? (unknown ) status.

Trying to restart mgmt services is spinning.

Trying to restart CM service silently fails.

# service cloudera-scm-server stop
Stopping cloudera-scm-server: [ OK ]
# lsof -i:7180
COMMAND PID USER FD TYPE DEVICE SIZE/OFF NODE NAME
java 7071 cloudera-scm 452u IPv4 2509953977 0t0 TCP bda**node03.***.com:26381->bda**node03.***.com:7180 (CLOSE_WAIT)

# service cloudera-scm-server start
Starting cloudera-scm-server: [ OK ]
# lsof -i:7180
COMMAND PID USER FD TYPE DEVICE SIZE/OFF NODE NAME
java 7071 cloudera-scm 452u IPv4 2509953977 0t0 TCP bda**node03.***.com:26381->bda**node03.***.com:7180 (CLOSE_WAIT)

Tried killing the old pid of CM server and then starting CM server but CM server is not coming up.

Cause

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