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On Oracle Big Data Appliance Cloudera Manager Fails to Start (Doc ID 2103188.1)

Last updated on DECEMBER 26, 2019

Applies to:

Big Data Appliance Integrated Software - Version 4.1.0 and later
Linux x86-64

Symptoms

NOTE: In the examples that follow, user details, cluster names, hostnames, directory paths, filenames, etc. represent a fictitious sample (and are used to provide an illustrative example only). Any similarity to actual persons, or entities, living or dead, is purely coincidental and not intended in any manner.

On Oracle Big Data Appliance, in Cloudera Manager(CM) ALL CDH / mgmt service state is ? (unknown ) status.

Trying to restart mgmt services is spinning.

Trying to restart CM service silently fails.

# service cloudera-scm-server stop
Stopping cloudera-scm-server: [ OK ]
# lsof -i:7180
COMMAND PID USER FD TYPE DEVICE SIZE/OFF NODE NAME
java 7071 cloudera-scm 452u IPv4 2509953977 0t0 TCP <HOSTNAME3>.<DOMAIN>:26381-><HOSTNAME3>.<DOMAIN>:7180 (CLOSE_WAIT)

# service cloudera-scm-server start
Starting cloudera-scm-server: [ OK ]
# lsof -i:7180
COMMAND PID USER FD TYPE DEVICE SIZE/OFF NODE NAME
java 7071 cloudera-scm 452u IPv4 2509953977 0t0 TCP <HOSTNAME3>.<DOMAIN>:26381-><HOSTNAME3>.<DOMAIN>:7180 (CLOSE_WAIT)

Tried killing the old pid of CM server and then starting CM server but CM server is not coming up.

Cause

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In this Document
Symptoms
Cause
Solution


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