RAC on Windows: Grid Infrastructure Configuration Step Fails at 84% (INS-20802)

(Doc ID 2136803.1)

Last updated on NOVEMBER 13, 2017

Applies to:

Oracle Database - Enterprise Edition - Version 11.2.0.4 and later
Oracle Database - Standard Edition - Version 11.2.0.4 and later
Microsoft Windows x64 (64-bit)

Symptoms

Grid Infrastructure Configuration step fails in OUI during Grid Installation for Windows RAC cluster

Installing Grid software v. 11.2.0.4 (or higher) for new Windows 2-node RAC using OUI ("setup.exe"). All pre-reqs passed, Installation proceeds successfully through prepare, copy files, set up files, perform remote operations but fails at Grid Infrastructure Configuration step with error INS-20802 "The plug-in failed in its perform method".

While the logs were not very helpful in determining the root cause, the ocssd.log for 11.2.0.4 did present the following:

 

Additionally, the issue may appear to be related to disk configuration, specifically with the presence of the PRVG-10521 error in the log files.

Cause

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