Net Manager (NetMan) Connecting to Load Balancer for OID Servers Fails with: Authentication failed; Invalid username or password. Error Detail Shows: oracle.net.config.DirectoryServiceException: TNS-04410: Directory service authentication failed (Doc ID 2177688.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Internet Directory - Version 9.0.4 to 10.2.1.0 [Release 10gR1 to 10g]
Oracle Net Services - Version 10.1.0.2 and later
Information in this document applies to any platform.

Symptoms

Using Net Manager (Net Manager / Net Man / NetManager / NetMan) from the Database (DB) home and selecting an option that requires connecting to a directory server such as  Oracle Internet Directory (OID), e.g., to export tnsnames entries from OID.

After entering the OID login information as prompted:

Username: cn=orcladmin
Password: *****

NetMan returns a popup titled "Invalid Entry" showing error:

Authentication failed; Invalid username or password


Clicking on error details shows:

The exception (oracle.net.common.dataStore.DataStoreException) occurred.
message: authentication error
original exception message: TNS-04410: Directory service authentication failed
caused by: oracle.net.config.DirectoryServiceException: TNS-04410: Directory service authentication failed
caused by: oracle.net.ldap.NNFLException
original stack trace: oracle.net.config.ConfigException: TNS-04410: Directory service authentication failed
caused by: oracle.net.config.DirectoryServiceException: TNS-04410: Directory service authentication failed
caused by: oracle.net.ldap.NNFLException
oracle.net.config.DirectoryServiceException: TNS-04410: Directory service authentication failed
caused by: oracle.net.ldap.NNFLException
oracle.net.ldap.NNFLException
at oracle.net.config.DirectoryService.throwException(Unknown Source)
at oracle.net.config.DirectoryService.getNNFLWrapperQBF(Unknown Source)
at oracle.net.config.DirectoryService.getNNFLWrapper(Unknown Source)
at oracle.net.config.DirectoryService.bind(Unknown Source)
at oracle.net.config.bind(Unknown Source)
at oracle.net.common.dataStore.LDAPDataSTore.setAuthInfo(Unknown Source)
at oracle.net.mgr.container.NetUtils.authenticateLDAP(Unknown Source)
...<etc>...

 

Changes

 

Cause

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