Oracle Big Data Appliance V4.6 Install Fails on Step 9 InstallBDASoftware at Bigdatasql::Bigdatasqlsetup/Exec[addbigdatasql] when Big Data SQL is Enabled

(Doc ID 2183862.1)

Last updated on SEPTEMBER 27, 2016

Applies to:

Big Data Appliance Integrated Software - Version 4.6.0 and later
Linux x86-64

Symptoms

The BDA 4.6 install fails on Step 9: InstallBDASoftware at Bigdatasql::Bigdatasqlsetup/Exec[addbigdatasq] when Oracle Big Data SQL is enabled.  Output looks like below:

ERROR: Puppet script either timed out or ended with error on one or more nodes
ERROR: Nodes that failed are: bdanode03, bdanode05, bdanode06, bdanode07, bdanode08, bdanode09, bdanode10, bdanode11, bdanode12, bdanode13, bdanode14, bdanode15, bdanode16
INFO: Pinging puppet agents ..
INFO: Puppet agent run on node bdanode01 completed successfully.
INFO: Check the log file in /opt/oracle/BDAMammoth/bdaconfig/tmp/pagent-bdanode01-20160907135732.log
INFO: Puppet agent run on node bdanode02 completed successfully.
INFO: Check the log file in /opt/oracle/BDAMammoth/bdaconfig/tmp/pagent-bdanode02-20160907135732.log
ERROR: Puppet agent run on node bdanode03 had errors. List of errors follows

************************************
Error [22739]: (//bdanode03.example.com//Stage[main]/Bigdatasql::Bigdatasqlsetup/Exec[addbigdatasql]/returns) change from notrun to 0 failed: /opt/oracle/BDAMammoth/bdaconfig/tmp/addbigdatasql.sh &> /opt/oracle/BDAMammoth/bdaconfig/tmp/addbigdatasql.out returned 1 instead of one of [0]
************************************

INFO: Also check the log file in /opt/oracle/BDAMammoth/bdaconfig/tmp/pagent-bdanode03-20160907135732.log

INFO: Puppet agent run on node bdanode04 completed successfully.
INFO: Check the log file in /opt/oracle/BDAMammoth/bdaconfig/tmp/pagent-bdanode04-20160907135732.log
ERROR: Puppet agent run on node bdanode05 had errors. List of errors follows


Increasing the timeout to 10,000 based on guidance from:  BDA V4.1 Install of Multirack Cluster Fails at Step 9 with: Command exceeded timeout (Doc ID 1983937.1), does not resolve the issue.

Cause

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