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Oracle Big Data Appliance V4.6 Install Fails on Step 9 InstallBDASoftware at Bigdatasql::Bigdatasqlsetup/Exec[addbigdatasql] when Big Data SQL is Enabled (Doc ID 2183862.1)

Last updated on JANUARY 06, 2020

Applies to:

Big Data Appliance Integrated Software - Version 4.6.0 and later
Linux x86-64

Symptoms

NOTE: In the examples that follow, user details, cluster names, hostnames, directory paths, filenames, etc. represent a fictitious sample (and are used to provide an illustrative example only).  Any similarity to actual persons, or entities, living or dead, is purely coincidental and not intended in any manner.

The BDA 4.6 install fails on Step 9: InstallBDASoftware at Bigdatasql::Bigdatasqlsetup/Exec[addbigdatasq] when Oracle Big Data SQL is enabled.  Output looks like below:

ERROR: Puppet script either timed out or ended with error on one or more nodes
ERROR: Nodes that failed are: bdanode03, bdanode05, bdanode06, bdanode07, bdanode08, bdanode09, bdanode10, bdanode11, bdanode12, bdanode13, bdanode14, bdanode15, bdanode16
INFO: Pinging puppet agents ..
INFO: Puppet agent run on node bdanode01 completed successfully.
INFO: Check the log file in /opt/oracle/BDAMammoth/bdaconfig/tmp/pagent-bdanode01-20160907135732.log
INFO: Puppet agent run on node bdanode02 completed successfully.
INFO: Check the log file in /opt/oracle/BDAMammoth/bdaconfig/tmp/pagent-bdanode02-20160907135732.log
ERROR: Puppet agent run on node bdanode03 had errors. List of errors follows

************************************
Error [22739]: (//bdanode03.example.com//Stage[main]/Bigdatasql::Bigdatasqlsetup/Exec[addbigdatasql]/returns) change from notrun to 0 failed: /opt/oracle/BDAMammoth/bdaconfig/tmp/addbigdatasql.sh &> /opt/oracle/BDAMammoth/bdaconfig/tmp/addbigdatasql.out returned 1 instead of one of [0]
************************************

INFO: Also check the log file in /opt/oracle/BDAMammoth/bdaconfig/tmp/pagent-bdanode03-20160907135732.log

INFO: Puppet agent run on node bdanode04 completed successfully.
INFO: Check the log file in /opt/oracle/BDAMammoth/bdaconfig/tmp/pagent-bdanode04-20160907135732.log
ERROR: Puppet agent run on node bdanode05 had errors. List of errors follows


Increasing the timeout to 10,000 based on guidance from:  BDA V4.1 Install of Multirack Cluster Fails at Step 9 with: Command exceeded timeout (Doc ID 1983937.1), does not resolve the issue.

Cause

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In this Document
Symptoms
Cause
Solution
References


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