Database can't started due to quorum disks are not mounted (Doc ID 2247653.1)

Last updated on MAY 07, 2017

Applies to:

Oracle Exadata Storage Server Software - Version 12.1.2.1.0 to 12.1.2.2.3 [Release 12.1]
Linux x86-64

Symptoms

This is a RAC enabled database running on Exadata rack.

Database failed to be started, the following error reported in GI alert log:

PRCR-1013 : Failed to start resource ora.XXX.db
PRCR-1064 : Failed to start resource ora.XXX.db on node XXXX02
CRS-5017: The resource action "ora.XXX.db start" encountered the following error:
ORA-00205: error in identifying control file, check alert log for more info
. For details refer to "(:CLSN00107:)" in "/u01/app/oracle/diag/crs/XXXXXX02/crs/trace/crsd_oraagent_oracle.trc".

 

Database alert log shows the following errors:

Wed Mar 22 20:27:29 2017
ALTER DATABASE MOUNT /* db agent *//* {1:35991:10107} */
This instance was first to mount
NOTE: Loaded library: OSS
NOTE: Loaded library: System
ORA-15025: could not open disk "/dev/exadata_quorum/QD_DATAC1_XXX01"
ORA-27037: unable to obtain file status
Linux-x86_64 Error: 2: No such file or directory
Additional information: 3
ORA-15025: could not open disk "/dev/exadata_quorum/QD_DATAC1_XXX002"
ORA-27037: unable to obtain file status
Linux-x86_64 Error: 2: No such file or directory
Additional information: 3
SUCCESS: diskgroup DATA was dismounted
ERROR: diskgroup DATA was not mounted
ORA-00210: cannot open the specified control file
ORA-00202: control file: '+DATA/XXXX/controlfile/current.309.861790691'
ORA-17503: ksfdopn:2 Failed to open file +DATA/X/XXXX/controlfile/current.309.861790691
ORA-15001: diskgroup "DATA" does not exist or is not mounted 
ORA-15040: diskgroup is incomplete
ORA-15040: diskgroup is incomplete
ORA-205 signalled during: ALTER DATABASE MOUNT /* db agent *//* {1:35991:10107} */...

 Although the alert log message indicate the diskgroup DATA is not mounted, the fact is it has been mounted.

 

Changes

 none.

Cause

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