ORA-600 [validatePayloadHeader_2] on Exadata Cell
(Doc ID 2271789.1)
Last updated on NOVEMBER 27, 2023
Applies to:
Oracle Exadata Storage Server Software - Version 12.1.1.1.0 to 12.1.2.3.2 [Release 12.1]Information in this document applies to any platform.
Symptoms
The following symptoms will be present for this problem
- Cell node is on Exadata image version 12.1.2.3.2 or lower.
- The following ORA-600 error will appear in the cell alert history detail:
- The ORA-00600 may be accompanied by ORA-07445 [lxoCnvCase()=193] and/or ORA-07445 [kutyxtt_convert_b2_array] errors.
- SUPERCLUSTER ONLY: The parameter _cell_disable_byte_swap_optimization is set to TRUE in the cell's cellinit.ora file. If this parameter is set to FALSE, please apply the solution detailed in Doc ID 2325475.1.
Cause
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