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ORA-600 [validatePayloadHeader_2] on Exadata Cell (Doc ID 2271789.1)

Last updated on JANUARY 24, 2018

Applies to:

Oracle Exadata Storage Server Software - Version to [Release 12.1]
Information in this document applies to any platform.


The following symptoms will be present for this problem

          name: 10
          alertDescription: "ORA-00600: internal error code, arguments: [validatePayloadHeader_2], [], [], [], [], [], [], [], [], [], [], []"
          alertMessage: "ORA-00600: internal error code, arguments: [validatePayloadHeader_2], [], [], [], [], [], [], [], [], [], [], []"
          alertSequenceID: 10
          alertShortName: ADR
          alertType: Stateless
          beginTime: 2017-05-24T07:59:06-07:00
          notificationState: 1
          sequenceBeginTime: 2017-05-24T07:59:06-07:00
          severity: critical
          alertAction: "Errors in file /opt/oracle/cell/log/diag/asm/cell/rebelceladm01/trace/svtrc_18113_86.trc (incident=33). Diagnostic package is attached. It is also accessible at https://rebelceladm01.wa-mmis.pri/diagpack/download?name=rebelceladm01_2017_05_24T07_59_06_10.tar.bz2 It will be retained on the storage server for 7 days. If the diagnostic package has expired, then it can be re-created at https://rebelceladm01.wa-mmis.pri/diagpack"
          Wed May 24 07:59:06 2017
          Dumping diagnostics information, in file /opt/oracle/cell/log/diag/asm/cell/rebelceladm01/trace/svtrc_18113_3.trc, for smart IO session: '/box/predicate5016135' due to celloflsrv failure
          Dumping diagnostics information, in file /opt/oracle/cell/log/diag/asm/cell/rebelceladm01/trace/svtrc_18113_72.trc, for smart IO session: '/box/predicate5016135' due to celloflsrv failure
          Wed May 24 07:59:06 2017
          MS_ALERT QUARANTINE CRITICAL 53 17 PLAN_STEP {planhash=3276450445,planlinenumber=9,SQLID=gfwc8n2u559u3,DBUniqueName=SBLPRD} , QuarantinePlanName=SYSTEM, QuarantineMode=FULL_Quarantine, , [reason: Crash]         DR:{griddisk=THX1138DATA01_CD_06_rebelceladm01,offset=1091540353024,size=1M} DR:{griddisk=THX1138DATA01_CD_09_rebelceladm01,offset=323924000768,size=1M} DR:{griddisk=THX1138DATA01_CD_01_rebelceladm01,offset=326438486016,size=1M} DR:{griddisk=THX1138DATA01_CD_11_rebelceladm01,offset=324902322176,size=1M}
QuarantineMgr: SQL plan {3276450445 9} is quarantined QuarantinePlanName=SYSTEM, QuarantineMode=FULL_Quarantine, [reason=Crash ID=53 SQLID=gfwc8n2u559u3 DBUName=SBLPRD dbid=4275836342 cdbid=0]
QuarantineMgr: Disk Region {THX1138DATA01_CD_09_rebelceladm01[1471081028] 323924000768 1M} is quarantined, QuarantinePlanName=SYSTEM, QuarantineMode=FULL_Quarantine, [reason=Crash ID=54 SQLID=gfwc8n2u559u3 DBUName=SBLPRD
dbid=4275836342 cdbid=0]
          Wed May 24 07:59:06 2017
          [RS] monitoring process /opt/oracle/cell/cellsrv/bin/cellrsomt (pid: 18100) returned with error: 128
          Wed May 24 07:59:06 2017
          Errors in file /opt/oracle/cell/log/diag/asm/cell/rebelceladm01/trace/svtrc_18113_86.trc (incident=33):
          ORA-00600: internal error code, arguments: [validatePayloadHeader_2], [], [], [], [], [], [], [], [], [], [], []
          Incident details in: /opt/oracle/cell/log/diag/asm/cell/rebelceladm01/incident/incdir_33/svtrc_18113_86_i33.trc




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