ODA X6-2L Deployment Fails at Provisioning service creation

(Doc ID 2312067.1)

Last updated on SEPTEMBER 28, 2017

Applies to:

Oracle Database Appliance Software - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

ODA X6-2 L deployment fails at Provisioning service creation

[root@test tmp]# /opt/oracle/dcs/bin/odacli list-jobs


ID Description Created Status
---------------------------------------- --------------------------------------------------------------------------- ----------------------------------- ----------
d4eb4eca-8f89-4a4b-8e24-1882334688b3 Repository Update September 27, 2017 11:18:08 AM CEST Success
238b8622-13ea-4623-b155-1c4fe36ed50b Repository Update September 27, 2017 11:19:38 AM CEST Success
dfa071c7-4814-417d-b9ea-46c287b1bd50 Repository Update September 27, 2017 11:20:23 AM CEST Success
8e0555bd-62cb-4e92-a88f-8a4790efc97a Provisioning service creation September 27, 2017 11:27:26 AM CEST Failure

 

[root@test tmp]# /opt/oracle/dcs/bin/odacli describe-job -i 8e0555bd-62cb-4e92-a88f-8a4790efc97a

Job details
----------------------------------------------------------------
  ID: 8e0555bd-62cb-4e92-a88f-8a4790efc97a
  Description: Provisioning service creation
  Status: Failure
  Created: September 27, 2017 11:27:26 AM CEST
  Message: Failed to generate thessh key for user grid

Task Name Start Time End Time Status
---------------------------------------- ----------------------------------- ----------------------------------- ----------
Provisioning service creation September 27, 2017 11:27:26 AM CEST September 27, 2017 11:27:36 AM CEST Failure
Provisioning service creation September 27, 2017 11:27:26 AM CEST September 27, 2017 11:27:36 AM CEST Failure
Checking the ipAddress September 27, 2017 11:27:26 AM CEST September 27, 2017 11:27:26 AM CEST Success
Setting up Network September 27, 2017 11:27:26 AM CEST September 27, 2017 11:27:26 AM CEST Success
OS usergroup 'asmdba'creation September 27, 2017 11:27:36 AM CEST September 27, 2017 11:27:36 AM CEST Success
OS usergroup 'asmoper'creation September 27, 2017 11:27:36 AM CEST September 27, 2017 11:27:36 AM CEST Success
OS usergroup 'asmadmin'creation September 27, 2017 11:27:36 AM CEST September 27, 2017 11:27:36 AM CEST Success
OS usergroup 'dba'creation September 27, 2017 11:27:36 AM CEST September 27, 2017 11:27:36 AM CEST Success
OS usergroup 'dbaoper'creation September 27, 2017 11:27:36 AM CEST September 27, 2017 11:27:36 AM CEST Success
OS usergroup 'oinstall'creation September 27, 2017 11:27:36 AM CEST September 27, 2017 11:27:36 AM CEST Success
OS user 'grid'creation September 27, 2017 11:27:36 AM CEST September 27, 2017 11:27:36 AM CEST Success
OS user 'oracle'creation September 27, 2017 11:27:36 AM CEST September 27, 2017 11:27:36 AM CEST Success
Provisioning service creation September 27, 2017 11:27:36 AM CEST September 27, 2017 11:27:36 AM CEST Failure >>>>>>>>>>>>>>>>>>>>>>>>
Generating SSH key September 27, 2017 11:27:36 AM CEST September 27, 2017 11:27:36 AM CEST Failure

 

Changes

 New Deployment

Cause

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