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Exadata Cell or Compute Node ILOMs Not Accessible (Doc ID 2461671.1)

Last updated on AUGUST 22, 2023

Applies to:

Oracle Exadata Storage Server Software - Version 12.1.1.1.0 to 12.2.1.1.7 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

An Exadata compute or cell node ILOM is unreachable via ping, ssh and web UI.

The /var/log/message file on the host node shows repeated ILOM virtual keyboard and mouse USB devices disconnecting and reconnecting:



Cause

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