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bdachecknet-cluster Fails to Resolve Client IP Addresses with "ip to name to ip resolve failed for ip address: <CLIENT_IP_HOSTx> (!= <PRIVATE_IP_HOSTx>)" (Doc ID 2558311.1)

Last updated on MAY 20, 2022

Applies to:

Big Data Appliance Integrated Software - Version 4.11.0 and later
x86_64

Symptoms

Running bdachecknet-cluster fails with errors like:

...
bdachecknet-cluster: test client network (eoib) resolve and reverse resolve
bdachecknet-cluster: ip to name to ip resolve failed for ip address: <CLIENT_IP_HOSTx> (!= <PRIVATE_IP_HOSTx>)
...
bdachecknet-cluster: host name json element does not correspond to json element ip address: <HOSTNAMEx> (!= <PRIVATE_IP_HOSTx> index 0)

The errors indicate bdachecknet-cluster expects the output to be <CLIENT_IP_HOSTx> but instead it is <PRIVATE_IP_HOSTx>, which indicates that the nameserver is returning the host's private IP address instead of the client IP address.

Cause

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In this Document
Symptoms
Cause
Solution
References


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