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How To Provide Testcase With Masked Data To Oracle Support For Wrong Results Problem (Including Query Performance Issues When Deemed) (Doc ID 2630122.1)

Last updated on APRIL 17, 2023

Applies to:

Oracle Database - Enterprise Edition - Version and later
Information in this document applies to any platform.


Goal of this document is to provide a way for customers to generate the testcase with masked data for troubleshooting wrong results problem.

REMEMBER: Please note that TESTCASE WITH DATA is very important to diagnose and troubleshoot wrong results problem, Ora-600, and Parsing Issues. If original DATA cannot be shared due to PHI then please try to build some simplified testcase using dummy data and upload. Alternatively, you can use some data masking techniques to the sensitive columns and upload the testcase dump. You can identify sensitive columns in the tables and apply At-Source masking at data dump level while exporting the data.



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