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ZDLRA Install, Upgrade and Patching Troubleshooting Guide (Doc ID 2639262.1)

Last updated on MARCH 12, 2021

Applies to:

Zero Data Loss Recovery Appliance Software
Information in this document applies to any platform.


The purpose of this document is to provide guidance on how to troubleshoot the following:

Troubleshooting Steps

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In this Document
Troubleshooting Steps
 Troubleshooting ZDLRA Install
 Known Issues for ZDLRA Install
 1. OEDA's step 1 fails to misaligned patch names
 2. OEDA install Exachk step Fails
 Troubleshooting ZDLRA Upgrade
 Known Issues for ZDLRA Upgrade from
 1. CVU check failure related to NTP configuration during run
 2. Exachk
 3. CVU Check Failure Due to Incorrectly Sized Quorumdisks
 4. DB instances fail to startup due to insufficient HugePages
 5. RACLI Upgrade Appliance fails because HAIP is enabled
 6. RACLI Upgrade Appliance step 3 fails due to perl link mismatch.
 7. ZDLRA Upgrade Step 3 fails due to missing sqlnet.ora file
 8. Stats Advisor is generating a lot of entries and eating up into sysaux
 Troubleshooting ZDLRA Upgrade Issues for
 Troubleshooting ZDLRA Upgrade
 Known Issues for ZDLRA Upgrade from
 Troubleshooting ZDLRA Upgrade Issues for
 Step - racli upgrade appliance –step=1 [PreCheck]
 Step - racli upgrade appliance –step=2 [Stage]
 Step - racli upgrade appliance –step=3 [Upgrade]
 Step - racli upgrade appliance –step=4 [Migration DBFS -> ACFS]
 Troubleshooting ZDLRA Patch
 Troubleshooting ZDLRA Patch Errors
 Troubleshooting ZDLRA Patch Errors
 Troubleshooting RA UPDATE Issues (Legacy)
 Known Issues for Patching (
 ZDLRA Version Post Patch Actions
 Troubleshooting Other Known Issues for RA Update
 Troubleshooting General ZDLRA Known Issues For Upgrade and Patching
 ZDLRA 19.2 and 12.2 Upgrade and Patching Issues
 TFA update fails during racli upgrade or patch due to unsupported AHF installation
 Troubleshooting Exadata Image Known Issues on the ZDLRA
 Linux Kernel Regression identified in Exadata Images 19.2.10 and 19.3.4

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