The Inplace Upgrade pre-upgrade utility had a failure. Returning control to the orchestrater for an auto rollback (Doc ID 2660942.1)

Last updated on MARCH 01, 2022

Applies to:

Symptoms

2020-04-19 16:43:39 +0200 :Working: Get information about any required OS upgrades from <hostname>.
2020-04-19 16:43:50 +0200 :SUCCESS: Get information about any required OS upgrades from <hostname>.
2020-04-19 16:43:50 +0200 :Working: dbnodeupdate.sh running an update step on <hostname>.
2020-04-19 16:53:21 +0200 :ERROR : An error occurred during the update. dbnodeupdate.sh has prepared a rollback on <hostname>
2020-04-19 16:53:21 +0200 :ERROR : dbnodeupdate.sh initiated a rollback on <hostname>
2020-04-19 16:53:43 +0200 :Working: Initiate reboot on <hostname>.
2020-04-19 16:53:43 +0200 :SUCCESS: Initiate reboot on <hostname>.
2020-04-19 16:53:43 +0200 :Working: Waiting to ensure <hostname> is down before reboot.
2020-04-19 16:55:03 +0200 :SUCCESS: Waiting to ensure <hostname> is down before reboot.
2020-04-19 16:55:03 +0200 :Working: Waiting to ensure <hostname> is up after reboot.
2020-04-19 16:59:22 +0200 :SUCCESS: Waiting to ensure <hostname> is up after reboot.
2020-04-19 16:59:22 +0200 :Working: Waiting to connect to <hostname> with SSH.
2020-04-19 16:59:51 +0200 :SUCCESS: Waiting to connect to <hostname> with SSH.
2020-04-19 16:59:51 +0200 :Working: Wait for <hostname> is ready for the completion step of rollback.
2020-04-19 17:00:44 +0200 :SUCCESS: Wait for <hostname> is ready for the completion step of rollback.
2020-04-19 17:00:45 +0200 :ERROR : <hostname> is automatically rolled back after encountering errors preventing successful update.
2020-04-19 17:00:45 +0200 :ERROR : The dbnodeupdate.log and diag files can help to find the root cause.
2020-04-19 17:00:45 +0200 :Working: Initiate completion step from dbnodeupdate.sh on <hostname>.
2020-04-19 17:20:55 +0200 :SUCCESS: Initiate completion step from dbnodeupdate.sh on <hostname>.
2020-04-19 17:21:36 +0200 :SUCCESS: Initiate update on <hostname>.
2020-04-19 17:21:36 +0200 :SUCCESS: Initiate update on 0 node(s).
[INFO ] Collected dbnodeupdate diag in file: Diag_patchmgr_dbnode_upgrade_190420163918.tbz
-rw-r--r-- 1 root root 7218994 Apr 19 17:21 Diag_patchmgr_dbnode_upgrade_190420163918.tbz
2020-04-19 17:21:38 +0200 :SUCCESS: Completed run of command: ./patchmgr -dbnodes /home/patch/dbbm.lst -upgrade -iso_repo ./p30653807_192000_Linux-x86-64.zip -target_version 19.2.10.0.0.200130 -rolling
2020-04-19 17:21:38 +0200 :INFO : Upgrade attempted on nodes in file /home/patch/dbbm.lst: [<hostname>]
2020-04-19 17:21:38 +0200 :INFO : Current image version on dbnode(s) is:
2020-04-19 17:21:38 +0200 :INFO : <hostname>: 18.1.6.0.0.180529
2020-04-19 17:21:38 +0200 :INFO : For details, check the following files in /home/patch/01_pmgr/dbserver_patch_19.200224:
2020-04-19 17:21:38 +0200 :INFO : - <dbnode_name>_dbnodeupdate.log
2020-04-19 17:21:38 +0200 :INFO : - patchmgr.log
2020-04-19 17:21:38 +0200 :INFO : - patchmgr.trc
2020-04-19 17:21:38 +0200 :INFO : Exit status:0
2020-04-19 17:21:38 +0200 :INFO : Exiting.

dbnodeupdate.log

+++++++++++++

stty: standard input: Inappropriate ioctl for device

stty: standard input: Inappropriate ioctl for device
Traceback (most recent call last):
File "/usr/bin/preupg", line 20, in main
return_code = app.run()
File "/usr/lib/python2.6/site-packages/preupg/application.py", line 752, in run
retval = self.scan_system()
File "/usr/lib/python2.6/site-packages/preupg/application.py", line 509, in scan_system
self.prepare_xml_for_html()
File "/usr/lib/python2.6/site-packages/preupg/application.py", line 344, in prepare_xml_for_html
self.report_parser.reload_xml(self.openscap_helper.get_default_xml_result_path())
File "/usr/lib/python2.6/site-packages/preupg/report_parser.py", line 112, in reload_xml
self.target_tree = ElementTree.fromstring(content.replace("^G", ""))
File "/usr/lib64/python2.6/xml/etree/ElementTree.py", line 963, in XML
parser.feed(text)
File "/usr/lib64/python2.6/xml/etree/ElementTree.py", line 1245, in feed
self._parser.Parse(data, 0)
ExpatError: not well-formed (invalid token): line 5669, column 1
----- END STDERR -----
[1587307730][2020-04-19 16:52:58 +0200][INFO][0-0][/opt/oracle.SupportTools/dbupgrade/dbupgrade_ol7.sh][dbupgrade_initiate_upgrade][][DISPLAY] The Inplace Upgrade pre-upgrade utility had a failure. Returning control to the orchestrater for an auto rollback.
[1587307730][2020-04-19 16:52:58 +0200][ERROR][0-0][/opt/oracle.SupportTools/dbupgrade/dbupgrade_ol7.sh][dbupgrade_process_checkpoint][][DISPLAY] DB Node OS Upgrade failed at checkpoint dbupgrade_inplace_upgrade:preupg.
[1587307730][2020-04-19 16:52:58 +0200][INFO][0-0][/opt/oracle.SupportTools/dbupgrade/dbupgrade_ol7.sh][dbupgrade_print_line][][DISPLAY] --------------------------------------------------------------------------------
[1587307730][2020-04-19 16:52:58 +0200][INFO][0-0][/opt/oracle.SupportTools/dbupgrade/dbupgrade_ol7.sh][dbupgrade_do_cleanup][][DISPLAY] NOTE: The /etc/modprobe.conf file is deprecated.

Cause

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