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After applying 19.9.0.0.201020 DB RU Patch 31771877 , "runInstaller -createGoldImage" fails with "[FATAL] [INS-35952] The installer has detected that the Oracle Database home software at (<SOURCE ORACLE_HOME>) is not complete" (Doc ID 2735917.1)

Last updated on DECEMBER 29, 2020

Applies to:

Oracle Database - Enterprise Edition - Version 19.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

After applying 19.9.0.0.201020 DB RU Patch 31771877 , "runInstaller -createGoldImage" command fails with [FATAL] [INS-35952] The installer has detected that the Oracle Database home software at (<SOURCE ORACLE_HOME>) is not complete

[oracle@testhost]$ $ORACLE_HOME/runInstaller -createGoldImage -destinationLocation <TARGET HOME LOCATION> -exclFiles $ORACLE_HOME/.patch_storage -silent
Launching Oracle Database Setup Wizard...

[FATAL] [INS-35952] The installer has detected that the Oracle Database home software at (<SOURCE ORACLE_HOME>) is not complete.
CAUSE: Following files are missing:
[<SOURCE ORACLE_HOME>/md/property_graph, <SOURCE ORACLE_HOME>/md/property_graph/dal, <SOURCE ORACLE_HOME>/md/pro perty_graph/dal/groovy, <SOURCE ORACLE_HOME>/md/property_graph/dal/groovy/gremlin-opg-rdbms.bat, <SOURCE ORACLE_HOME>/md/property_graph/dal/ groovy/gremlin-opg-rdbms.sh, <SOURCE ORACLE_HOME>/md/property_graph/dal/groovy/log4j2.xml, <SOURCE ORACLE_HOME>/md/property_graph/dal/opg-so lr-config, <SOURCE ORACLE_HOME>/md/property_graph/dal/opg-solr-config-lowercase, <SOURCE ORACLE_HOME>/md/property_graph/dal/opg-solr-config- lowercase/admin-extra.html, /

[oracle@testhost]$ $ORACLE_HOME/OPatch/opatch lspatches
31772784;OCW RELEASE UPDATE 19.9.0.0.0 (31772784)
31668882;OJVM RELEASE UPDATE: 19.9.0.0.201020 (31668882)
31771877;Database Release Update : 19.9.0.0.201020 (31771877)

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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