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How To Reset Service Processor If It Is Stuck/Hung or Serial Console Cannot be Accessed Via SSH (Doc ID 2772820.1)

Last updated on APRIL 29, 2021

Applies to:

Oracle Exadata Storage Server Software - Version 11.1.3.1.0 and later
Oracle Exadata Hardware - Version 11.2.3.1.1 and later
Information in this document applies to any platform.

Goal

The service processor can occasionally have issues requiring a reset as a work-around. One example is if the serial console can no longer be accessed via ssh. 

Solution

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