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Checkpoint ERROR: ROOTCRS_PREPATCH is not START when patching ZDLRA (Doc ID 2822503.1)

Last updated on FEBRUARY 14, 2022

Applies to:

Zero Data Loss Recovery Appliance Software - Version 19.2.1.1.1 to 19.2.1.1.2
Information in this document applies to any platform.

Symptoms

 

Customer is patching recovery appliance to 19.2.1.1.2-202107 IP1 and they encountered the following error:

Wed Nov 17 11:00:13 2021: Checkpoint ERROR: ROOTCRS_PREPATCH is not START on <HOSTNAME>.
 Please make sure /opt/oracle.RecoveryAppliance/install/run_root_crs.sh -type=postpatch runs succesfully and verify that ROOTCRS_POSTPATCH is SUCCESS before proceeding
 - Failed: 1
Checkpoint ERROR: ROOTCRS_PREPATCH is not START on <HOST_NAME>.
 Please make sure /opt/oracle.RecoveryAppliance/install/run_root_crs.sh -type=postpatch runs succesfully and verify that ROOTCRS_POSTPATCH is SUCCESS before proceeding
 Failed: 1 ()
 at /u01/app/oracle/product/19.0.0.0/dbhome_1/perl/lib/site_perl/5.28.1/RA/Crs.pm line 573.

Cause

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In this Document
Symptoms
Cause
Solution
References


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