Storage Cell Did Not ReturnTo Patchmgr In The Middle Of Exadata Patching to 21.2.5
(Doc ID 2825998.1)
Last updated on NOVEMBER 16, 2022
Applies to:
Oracle Exadata Storage Server Software - Version 21.2.5.0.0 to 21.2.5.0.0 [Release 21]Exadata Database Machine X8-2/X8M-2 Hardware - Version All Versions and later
Information in this document applies to any platform.
Symptoms
On : NA version, Patching
ACTUAL BEHAVIOR
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Storage cell did not return to patchmgr in the middle of Exadata Patching
Node is currently up, although nearly all services are down, including SSH.
Patchmgr eventually fell out after some hours. It appears the firmware completed and possibly the kernel update. But node is not usable. Can only access via console:
imageinfo
Kernel version: 4.14.35-2047.507.7.6.el7uek.x86_64 #2 SMP Tue Sep 28 09:27:14 PDT 2021 x86_64
Cell version: OSS_21.2.5.0.0_LINUX.X64_211013
Cell rpm version: cell-21.2.5.0.0_LINUX.X64_211013-1.x86_64
Active image version: 21.2.5.0.0.211013 <============ new kernel that we should be on
Active image kernel version: 4.14.35-2047.507.7.6.el7uek
Active image activated: 2021-11-17 23:36:03 -0600
Active image status: failure <=================
Active node type: STORAGE
Active system partition on device: /dev/md24p5
Active software partition on device: /dev/md24p7
Cell boot usb partition: not found <<<<<<<<<<<<
Inactive image version: 20.1.9.0.0.210416
Inactive image activated: 2021-04-28 17:59:47 -0500
Inactive image status: success
Inactive node type: STORAGE
Inactive system partition on device: /dev/md24p6
Inactive software partition on device: /dev/md24p8
Inactive marker for the rollback: /boot/I_am_hd_boot.inactive
Inactive grub config for the rollback: /boot/efi/EFI/redhat/grub.cfg.inactive
Inactive usb grub config for the rollback: /boot/efi/EFI/redhat/grub.cfg.usb.inactive
Inactive kernel version for the rollback: 4.14.35-1902.306.2.2.el7uek.x86_64
Rollback to the inactive partitions: Impossible
SP version:
->
-> version
SP firmware 5.0.2.24 <======== new firmware we should be on
SP firmware build number: 141466
SP firmware date: Wed Jul 7 00:44:40 PDT 2021
SP filesystem version: 0.4.200204
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |