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gridSetup.sh(root.sh) fails with INS-41814 during GI installation on RHEL8/OL8. (Doc ID 2858850.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Database - Enterprise Edition - Version 19.3.0.0.0 and later
Linux x86-64

Symptoms

gridSetup.sh(root.sh) fails with INS-41814 during GI installation on RHEL8/OL8.

 

gridSetupActions<timestamp>.log

WARNING: [...] Exception occured while checking for SIHA.
WARNING: [...] oracle.cluster.deployment.ClusterwareInfo.isHARunning(ClusterwareInfo.java:995)
oracle.install.library.crs.CRSInfo.isHARunning(CRSInfo.java:2100)
oracle.install.ivw.crs.driver.job.HARootScriptJob.verify(HARootScriptJob.java:94)
oracle.install.driver.oui.RootScriptJob.showGraphically(RootScriptJob.java:356)
oracle.install.driver.oui.RootScriptJob.call(RootScriptJob.java:268)
oracle.install.driver.oui.RootScriptJob.call(RootScriptJob.java:222)
oracle.install.driver.oui.RootScriptJob.call(RootScriptJob.java:95)
oracle.install.ivw.crs.driver.CRSImageSetupDriver.setup(CRSImageSetupDriver.java:403)
oracle.install.commons.base.interview.common.action.SetupAction$1.call(SetupAction.java:62)
oracle.install.commons.base.interview.common.action.SetupAction$1.call(SetupAction.java:58)
java.util.concurrent.FutureTask.run(FutureTask.java:266)
java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
java.util.concurrent.FutureTask.run(FutureTask.java:266)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)
INFO: [...] oracle.install.library.crs.CRSInfo.isHARunning() returns value :false
FINEST: [...] oracle.install.ivw.crs.driver.job.HARootScriptJob:checkFailed: true
WARNING: [... [WARNING] [INS-41814] The installer has detected that some of the services of Oracle Grid Infrastructure are not running on this system.
CAUSE: There may have been an error in starting the Oracle Grid Infrastructure services, or you may not have run the root scripts starting these services on this server.
ACTION: Confirm that you have run the root scripts on this server. If the root scripts have been run, then examine the log file /.../product/crsdata/<nodename>/crsconfig/roothas_<nodename>_<timestamp>.log to determine the reason for the services failing to

 

gridSetup.sh with "-debug" option shows debug log which includes following error.

 

[setup.flowWorker] [ ... ] [CmdToolUtil.doexecuteLocally:1550] Failed to execute command.
Command = [/...bin/crsctl, check, has]
env = null
error = CRS-4638: Oracle High Availability Services is online
/bin/sh: warning: setlocale: LC_ALL: cannot change locale (en_US.UTF-8)

Cause

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In this Document
Symptoms
Cause
Solution


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