My Oracle Support Banner

Issue With ODA Patching (Doc ID 2913423.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Database Appliance Software - Version 19.14.0.0.0 ODA and later
Information in this document applies to any platform.

Symptoms

ODA Upgrade is failing as below :

# /opt/oracle/dcs/bin/odacli describe-job -i "8d0a5dc0-246d-45e1-aec0-7a9c28f6c410"

Job details
----------------------------------------------------------------
  ID: 8d0a5dc0-246d-45e1-aec0-7a9c28f6c410
  Description: DB Home Patching: Home Id is a0703089-77ac-4235-adc8-14e985cfa7c8
  Status: Failure
  Created: November 11, 2022 9:52:42 AM EST
  Message: DCS-10001:Internal error encountered: null.

Task Name Start Time End Time Status
---------------------------------------- ----------------------------------- ----------------------------------- ----------
DB Home Patching November 11, 2022 9:52:46 AM EST November 11, 2022 10:02:40 AM EST Failure
DB Home Patching November 11, 2022 9:52:46 AM EST November 11, 2022 10:02:39 AM EST Failure
Adding USER SSH_EQUIVALENCE November 11, 2022 9:52:46 AM EST November 11, 2022 9:52:48 AM EST Success
Adding USER SSH_EQUIVALENCE November 11, 2022 9:52:48 AM EST November 11, 2022 9:52:49 AM EST Success
Adding USER SSH_EQUIVALENCE November 11, 2022 9:52:49 AM EST November 11, 2022 9:52:50 AM EST Success
task:TaskSequential_18584 November 11, 2022 9:52:50 AM EST November 11, 2022 10:00:54 AM EST Failure
Creating wallet for DB Client November 11, 2022 9:53:30 AM EST November 11, 2022 9:53:30 AM EST Success
Patch databases by RHP November 11, 2022 9:53:30 AM EST November 11, 2022 10:00:54 AM EST Failure

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.