My Oracle Support Banner

OEM Console OGG MicroServices Targets Show Yellow "X" -> "Availability Evaluation Error" Unable to stop/start nor view metrics/logs tabs (Doc ID 2979922.1)

Last updated on JULY 20, 2024

Applies to:

Management Pack for Oracle GoldenGate - Version 12.2.1.2.0 and later
Information in this document applies to any platform.

Symptoms

Discovered/promoted OGG MA instance/targets and setup Preferred Credentials.

However, OEM console -> Targets -> GoldenGate MA instance/targets shows Yellow "X" ->
"Availability Evaluation Error".

The OGG HomePage shows no metrics displayed/updated.

Clicking any of the targets (Extract) -> "Monitoring credentials are either not set or set incorrectly"

Unable to:
-----
- see OGG MA correct status/icons and metrics
- to stop/start/kill OGG MA target (extracts/replicats)
- to view OGG MA target's Metrics and Logs tabs (content),
-----
Configuration tab works OK!

EM Agent's -> gcagent.log
shows

WARN - (12 occurrences)In ResponseHandler.reportError, see com.sun.jersey.api.client.ClientHandlerException: javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure: oracle.sysman.emInternalSDK.webservices.rs.api.RESTWrapperException: com.sun.jersey.api.client.ClientHandlerException: javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure for Response


GoldenGate's plugin (EM Agent side) -> ogg_so_logs.log.0 log
shows

com.oracle.sysman.goldengate.Fetchlets.OGGMARestFetchlet getMetric
INFO: No metric available of base URI= https://host:port/services/v2/deploymentsoracle.sysman.emSDK.agent.fetchlet.exception.FetchletException: com.sun.jersey.api.client.ClientHandlerException: javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure: oracle.sysman.emInternalSDK.webservices.rs.api.RESTWrapperException: com.sun.jersey.api.client.ClientHandlerException: javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.