My Oracle Support Banner

Newly Created DB Unable To Connect ORA-12547: TNS:lost contact (Doc ID 2999659.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Database - Enterprise Edition - Version 19.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

A new 19c database was created and was able to connect.

After having been up (an not used) for 10 days or so no longer able connect.

When we try to connect , got this error ORA-12547: TNS:lost contact.

In the alert log we see a recurring 'kkjcre1p: unable to spawn jobq slave process'

Changes

Dynatrace (monitoring tool usually used in Azure/AWS ) was installed on the machine.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.