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Online patch installation failed with error "org.xml.sax.SAXParseException; lineNumber: 1; columnNumber: 1; <Line 1, Column 1>: XML-20108: (Fatal Error) Start of root element expected (Doc ID 3059172.1)

Last updated on NOVEMBER 14, 2024

Applies to:

Oracle Database - Enterprise Edition - Version 19.23.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Online patch installation getting failed with error "org.xml.sax.SAXParseException; lineNumber: 1; columnNumber: 1; <Line 1, Column 1>: XML-20108: (Fatal Error) Start of root element expected".

org.xml.sax.SAXParseException; lineNumber: 1; columnNumber: 1; <Line 1, Column 1>: XML-20108: (Fatal Error) Start of root element expected.
at oracle.xml.parser.v2.XMLError.flushErrorHandler(XMLError.java:425)
at oracle.xml.parser.v2.XMLError.flushErrors1(XMLError.java:291)
at oracle.xml.parser.v2.NonValidatingParser.parseRootElement(NonValidatingParser.java:478)
at oracle.xml.parser.v2.NonValidatingParser.parseDocument(NonValidatingParser.java:419)
at oracle.xml.parser.v2.XMLParser.parse(XMLParser.java:248)
at oracle.sysman.oii.oiii.OiiiInstallXMLReader.readComps(OiiiInstallXMLReader.java:325)
at oracle.sysman.oii.oiii.OiiiInstallXMLReader.readComps(OiiiInstallXMLReader.java:236)
at oracle.sysman.oii.oiii.OiiiInstallInventory.getCompOHListElement(OiiiInstallInventory.java:1799)
at oracle.sysman.oii.oiii.OiiiInstallInventory.getCompOHListInfo(OiiiInstallInventory.java:1979)
at oracle.sysman.oii.oiii.OiiiInstallXMLWriter.writeOneOffs(OiiiInstallXMLWriter.java:694)
at oracle.sysman.oii.oiii.OiiiInstallInventory.writeXML(OiiiInstallInventory.java:1249)
at oracle.sysman.oii.oiii.OiiiInstallInventory.saveInventory(OiiiInstallInventory.java:1039)
at oracle.sysman.oii.oiii.OiiiInstallAreaControl.writeInstallInv(OiiiInstallAreaControl.java:1079)

......................................................................................................................

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[Nov 7, 2024 8:57:58 AM] [INFO] Installing and enabling the online patch 'bug36985555.pch', on database 'cp06842'.
[Nov 7, 2024 8:57:58 AM] [WARNING] OUI-67506:Online patch 'bug36985555.pch' apply failed on database instance 'cp06842' : "Patch already installed

Patch file already enabled

"
[Nov 7, 2024 8:57:58 AM] [INFO] [OPSR-TIME] Finished modifying the system for patch 36985555
[Nov 7, 2024 8:57:58 AM] [INFO] ApplySession adding interim patch '36985555' to inventory
[Nov 7, 2024 8:57:58 AM] [INFO] [OPSR-TIME] Saving patch 36985555 to inventory
[Nov 7, 2024 8:57:59 AM] [WARNING] OUI-67124:ApplySession failed in system modification phase... 'ApplySession::apply failed (no detail available).'
[Nov 7, 2024 8:57:59 AM] [INFO] Restoring "/u01/oracle/product/19.23b/db" to the state prior to running NApply...
[Nov 7, 2024 8:57:59 AM] [INFO] Restoring files: copy recurse from /u01/oracle/product/19.23b/db/.patch_storage/NApply/2024-11-07_08-57-38AM/backup to /u01/oracle/product/19.23b/db
[Nov 7, 2024 8:57:59 AM] [INFO] Removed patch "36985555" with UPI + "25799312" from OUI inventory memory..
[Nov 7, 2024 8:58:00 AM] [INFO] Stack Description: java.lang.RuntimeException
at oracle.sysman.oii.oiii.OiiiInstallXMLWriter.writeOneOffs(OiiiInstallXMLWriter.java:694)
at oracle.sysman.oii.oiii.OiiiInstallInventory.writeXML(OiiiInstallInventory.java:1249)
at oracle.sysman.oii.oiii.OiiiInstallInventory.saveInventory(OiiiInstallInventory.java:1039)

 

But the online patch has enabled on database instance though the patch installation failed on oracle home.

 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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