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Problem Determination and Diagnosis for Oracle On z/OS OS/390 MVS (Doc ID 62854.1)

Last updated on FEBRUARY 22, 2024

Applies to:

Oracle Database - Enterprise Edition
Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Gen 1 Exadata Cloud at Customer (Oracle Exadata Database Cloud Machine) - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
IBM z/OS on System z

Purpose

 The purpose of this article is to outline how to provide well-formed bugs to assist development with more effective problem resolution.

There are three main stages in the creation of a well-formed bug -
- Problem Isolation
- Gathering Documentation
- Verifying Documentation

Scope

 The precise nature of each step is to some degree determined by the previous ones, but some attempt is made below to lay out a systematic consistent
approach that can be followed in most cases to speed the final resolution of the problem.

Details

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