My Oracle Support Banner

srvctl start instance fails with PRKP-1001; srvctl trace shows error connecting to CRSD (Doc ID 726925.1)

Last updated on DECEMBER 10, 2019

Applies to:

Oracle Database - Enterprise Edition - Version 10.2.0.1 to 11.1.0.7 [Release 10.2 to 11.1]
Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Starting an instance of the RAC database fails with the following symptoms :

1. Starting the instance in srvctl fails
eg.

srvctl start instance -i <INSTANCE_NAME3> -d <DB_NAME>
PRKP-1001 : Error starting instance <INSTANCE_NAME3> on node <HOSTNAME>
CRS-0215: Could not start resource 'ora.<DB_NAME>.<INSTANCE_NAME3>.inst'.


2. Tracing srvctl shows the following characteristic message near the end of the trace:
error connecting to CRSD at [(ADDRESS=(PROTOCOL=ipc)(KEY=ora_crsqs))]

eg:

export SRVM_TRACE=TRUE
srvctl start instance -i <INSTANCE_NAME3> -d <DB_NAME>
...
[main] [10:9:37:980] [RuntimeExec.runCommand:74] Calling Runtime.exec() with the command
[main] [10:9:37:981] [RuntimeExec.runCommand:76] /u01/app/root/product/10.2.0.3/crs/bin/crs_stat
[main] [10:9:37:981] [RuntimeExec.runCommand:76] -u
[main] [10:9:37:982] [RuntimeExec.runCommand:76] ora.<DB_NAME>.<INSTANCE_NAME3>.inst
[main] [10:9:38:18] [RuntimeExec.runCommand:131] runCommand: Waiting for the process
[Thread-1] [10:9:38:20] [StreamReader.run:61] In StreamReader.run
[Thread-0] [10:9:38:20] [StreamReader.run:61] In StreamReader.run
[Thread-1] [10:9:38:169] [StreamReader.run:65] ERROR>error connecting to CRSD at
[(ADDRESS=(PROTOCOL=ipc)(KEY=ora_crsqs))] clsccon 184
[main] [10:9:38:183] [RuntimeExec.runCommand:133] runCommand: process returns 1
[main] [10:9:38:183] [RuntimeExec.runCommand:147] RunTimeExec: output>
[main] [10:9:38:183] [RuntimeExec.runCommand:155] RunTimeExec: error>
[main] [10:9:38:184] [RuntimeExec.runCommand:158] error connecting to CRSD at
[(ADDRESS=(PROTOCOL=ipc)(KEY=ora_crsqs))] clsccon 184

[main] [10:9:38:184] [RuntimeExec.runCommand:175] Returning from RunTimeExec.runCommand
[main] [10:9:38:185] [HAOperationImpl.runCommand:1290] set status FAILED
[main] [10:9:38:186] [HAStatusOperation.run:127] Returned from executing the HA Operation
[main] [10:9:38:187] [HAStatusOperation.run:138] ERROR>
[main] [10:9:38:188] [LocalCommand.execute:56] LocalCommand.execute: Returned from run method
[main] [10:9:38:188] [ParallelServerHA.getInstanceStatus:364] Stat operation failed

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
 Confirm that socket file is missing
 Restart crsd.bin to recreate socket file
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.