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srvctl start instance fails with PRKP-1001; srvctl trace shows error connecting to CRSD (Doc ID 726925.1)

Last updated on DECEMBER 10, 2019

Applies to:

Oracle Database - Enterprise Edition - Version to [Release 10.2 to 11.1]
Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Information in this document applies to any platform.


Starting an instance of the RAC database fails with the following symptoms :

1. Starting the instance in srvctl fails

srvctl start instance -i <INSTANCE_NAME3> -d <DB_NAME>
PRKP-1001 : Error starting instance <INSTANCE_NAME3> on node <HOSTNAME>
CRS-0215: Could not start resource 'ora.<DB_NAME>.<INSTANCE_NAME3>.inst'.

2. Tracing srvctl shows the following characteristic message near the end of the trace:
error connecting to CRSD at [(ADDRESS=(PROTOCOL=ipc)(KEY=ora_crsqs))]


srvctl start instance -i <INSTANCE_NAME3> -d <DB_NAME>
[main] [10:9:37:980] [RuntimeExec.runCommand:74] Calling Runtime.exec() with the command
[main] [10:9:37:981] [RuntimeExec.runCommand:76] /u01/app/root/product/
[main] [10:9:37:981] [RuntimeExec.runCommand:76] -u
[main] [10:9:37:982] [RuntimeExec.runCommand:76] ora.<DB_NAME>.<INSTANCE_NAME3>.inst
[main] [10:9:38:18] [RuntimeExec.runCommand:131] runCommand: Waiting for the process
[Thread-1] [10:9:38:20] [] In
[Thread-0] [10:9:38:20] [] In
[Thread-1] [10:9:38:169] [] ERROR>error connecting to CRSD at
[(ADDRESS=(PROTOCOL=ipc)(KEY=ora_crsqs))] clsccon 184
[main] [10:9:38:183] [RuntimeExec.runCommand:133] runCommand: process returns 1
[main] [10:9:38:183] [RuntimeExec.runCommand:147] RunTimeExec: output>
[main] [10:9:38:183] [RuntimeExec.runCommand:155] RunTimeExec: error>
[main] [10:9:38:184] [RuntimeExec.runCommand:158] error connecting to CRSD at
[(ADDRESS=(PROTOCOL=ipc)(KEY=ora_crsqs))] clsccon 184

[main] [10:9:38:184] [RuntimeExec.runCommand:175] Returning from RunTimeExec.runCommand
[main] [10:9:38:185] [HAOperationImpl.runCommand:1290] set status FAILED
[main] [10:9:38:186] [] Returned from executing the HA Operation
[main] [10:9:38:187] [] ERROR>
[main] [10:9:38:188] [LocalCommand.execute:56] LocalCommand.execute: Returned from run method
[main] [10:9:38:188] [ParallelServerHA.getInstanceStatus:364] Stat operation failed


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In this Document
 Confirm that socket file is missing
 Restart crsd.bin to recreate socket file

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