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Troubleshooting RDBMS (client and server) NLS Problems (Charactersets, sorts, dates, ..) (Doc ID 788931.1)

Last updated on AUGUST 23, 2023

Applies to:

Oracle Database - Standard Edition - Version 9.2 and later
Oracle Database - Enterprise Edition - Version 9.2 and later
Oracle Database Cloud Schema Service - Version N/A and later
Gen 1 Exadata Cloud at Customer (Oracle Exadata Database Cloud Machine) - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Information in this document applies to any platform.

Purpose

To provide a starting point in how to debug database client and/or server NLS (globalization) issues, including:

* Problems with setting/defining a NLS parameter
* Client side display of characters.
* Database side storage of characters.
* Database Characterset conversion.
* Problems with Date and sysdate not correct.
* Problems with Timezones and DST.
* Problems with sorting (using NLS_SORT).

And to list the main entry notes who describe each situation

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Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Instructions for the Reader
 Step by step approach
 ISSUE CLARIFICATION
 ISSUE VERIFICATION
 CAUSE DETERMINATION
 CAUSE JUSTIFICATION
 POTENTIAL SOLUTIONS
 POTENTIAL SOLUTION JUSTIFICATION
 Diagnostic Tools
 NLS starting notes to resolve problems:
References

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