My Oracle Support Banner

Troubleshooting Guide (TSG) - Large Objects (LOBs) (Doc ID 846562.1)

Last updated on FEBRUARY 02, 2022

Applies to:

Oracle Database Exadata Express Cloud Service - Version N/A and later
Oracle Database Cloud Service - Version N/A and later
Oracle Database - Enterprise Edition - Version 11.2.0.3 to 19.3.0.0.0 [Release 11.2 to 18]
Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Information in this document applies to any platform.

Purpose

This is the troubleshooting guide for handling Large Objects (LOBs) within Oracle Support and is part of the Enhanced Problem Analysis (EPA) project.

The purpose of this document is to instruct engineers and customers how to diagnose LOB related issues / questions

This is not a comprehensive list of problems and solutions ... but a 'road map' for problem / solution question / answer resolution

This document will use the Oracle Diagnostic Methodology (ODM) approach and provide some detailed suggestions for the usage of each section of the process.

CUSTOMERS: Please note ... this document contains references to some notes that are not available on My Oracle Support

    This document is published to provide insight into the structured approach by which Oracle Support addresses issues and questions.

This note uses Oracle Diagnostic Methodology (ODM) to examine the 4 most common LOB problems and the 2 most common lob questions

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Purpose
Troubleshooting Steps
 ISSUE CLARIFICATION (IC)
 DATA COLLECTION (DC)
 ISSUE VERIFICATION (IV)
 RESEARCH (R)
 CAUSE DETERMINATION (CD)
 CAUSE JUSTIFICATION (CJ)
 POTENTIAL SOLUTIONS (PS)
 POTENTIAL SOLUTION JUSTIFICATION (PSJ)
 QUESTION (Q)
 ANSWER (A)
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.