SQL Script to Trace the Interaction History of an Email in Email Center. (Help debug processing issues) (Doc ID 1053500.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Email Center - Version 11.5.10 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.

Goal

How to track a specific email in Oracle Email Center?

In certain cases if an email is not progressing through Email Center as would be expected.

We can run a debug sql script in 11.5.10 and R12 Email Center implementation to investigate the given Emails further.


Solution

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