My Oracle Support Banner

Drop Ship: External Lines Do Not AutoSchedule Schedule Ship Date (Doc ID 1056009.1)

Last updated on FEBRUARY 15, 2019

Applies to:

Oracle Order Management - Version to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.


After enabling ATP for scheduling and profile OM: AutoSchedule = Yes, find external lines do not schedule automatically.  Even after booking the schedule ship date is blank.However,  internal lines successfully schedule and the schedule ship date is populated on the sales order at entry/booking.
INV: Capable to Promise = ATP Based on Collected Data. Data Collections runs weekly.


Expect the schedule ship date to automatically be calculated and populated on the sales order at booking for external lines as it does for internal lines.

1. Navigate to Order Management sale order form
2. Enter header data
3. Go to line item tab, see 'External' defaulted
4. Enter item & quantity
5. Book
Schedule ship date remain blank.

When enter line with "Internal", then schedule ship date is calculated and populated.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.