Customer Search or Customer Create Returns APP-AR-96282 (Doc ID 1062530.1)

Last updated on MARCH 27, 2017

Applies to:

Oracle Receivables - Version 11.5.10.2 to 12.2 [Release 11.5.10 to 12.2]
Oracle Trading Community - Version 11.5.10.2 to 12.2 [Release 11.5 to 12.2]
Information in this document applies to any platform.

ARXCUDCI - Customers StandardForm:ARXCUDCI.FMB - Customers


Symptoms

When creating or searching for a specific customer, the following error message is displayed


Error
APP-AR-96282: Error: The criteria you entered provide too many matching results. Enter additional criteria or modify the match rule to get fewer, appropriate results.

The issue occurs only sporadically i.e. searching for specific customers using some criteria e.g. customer number, or creating customers - the error may be displayed but you can then go ahead and create another customer without problems.



Cause

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