Customer Specific Rate Not Returned on "Find Route and Rates" Option for RIQ (Doc ID 1062899.1)

Last updated on JULY 09, 2014

Applies to:

Oracle Transportation Management - Version: 6.1.0 to 6.1.1 - Release: 6.1 to 6.1
Information in this document applies to any platform.
***Checked for relevance on 03-Oct-2011***

Symptoms


A Rate is configured to include a CORPORATION PROFILE on the Rate Offering. When an RIQ with option "Find Route and Rates" is executed that includes this CUSTOMER, this is expected to return the specific CUSTOMER rate as this is a cheaper rate. However, this is not returning the expected rate. This rate is returned (and shown cheaper) when the normal "Find Rates" option is selected instead of "Find Route and Rates"

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms