Customer Specific Rate Not Returned on "Find Route and Rates" Option for RIQ
(Doc ID 1062899.1)
Last updated on JULY 20, 2024
Applies to:
Oracle Transportation Management - Version 6.1.0 to 6.1.1 [Release 6.1]Information in this document applies to any platform.
Symptoms
A Rate is configured to include a CORPORATION PROFILE on the Rate Offering. When an RIQ with option "Find Route and Rates" is executed that includes this CUSTOMER, this is expected to return the specific CUSTOMER rate as this is a cheaper rate. However, this is not returning the expected rate. This rate is returned (and shown cheaper) when the normal "Find Rates" option is selected instead of "Find Route and Rates"
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |