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Canceling Refund Payment Request Does Not Unapply The Refund Application In AR (Doc ID 1066223.1)

Last updated on JULY 11, 2022

Applies to:

Oracle Receivables - Version 12.0.0 to 12.1.1 [Release 12.0 to 12.1]
Oracle Payables - Version 12.0.0 to 12.1.1 [Release 12.0 to 12.1]
Oracle Receivables - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

AP Periods : JAN-10, FEB-10 open.
AR Periods : JAN-10 open. FEB-10 never open.

1. Created a receipt for amount 100 and dated '30-JAN-2010'.
2. Created a refund against the receipt with Apply date '30-JAN-2010'.
3. AP invoice is created for the refund with date '30-JAN-2010'.
4. Canceled the invoice on date '02-FEB-2010' in AP.
5. Queried the receipt in AR. The refund application line is not unapplied and the receipt still shows as applied.

Steps to Reproduce:

  1. Responsibility: Receivables Manager
    Navigation    : Receipts > Receipts
  2. Query for the receipt
  3. The refund application line is not unapplied and the receipt still shows as applied.

Cause

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In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed File(s)
 3. Recommended Patch(es)
 4. Solution Steps
References


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