Canceling Refund Payment Request Does Not Unapply The Refund Application In AR (Doc ID 1066223.1)

Last updated on MAY 16, 2017

Applies to:

Oracle Payables - Version 12.0.0 to 12.1.1 [Release 12.0 to 12.1]
Oracle Receivables - Version 12.0.0 to 12.1.1 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

AP Periods : JAN-10, FEB-10 open.
AR Periods : JAN-10 open. FEB-10 never open.

1. Created a receipt for amount 100 and dated '30-JAN-2010'.
2. Created a refund against the receipt with Apply date '30-JAN-2010'.
3. AP invoice is created for the refund with date '30-JAN-2010'.
4. Canceled the invoice on date '02-FEB-2010' in AP.
5. Queried the receipt in AR. The refund application line is not unapplied and the receipt still shows as applied.

Steps to Reproduce:

  1. Responsibility: Receivables Manager
    Navigation
    : Receipts > Receipts
  2. Query for the receipt
  3. The refund application line is not unapplied and the receipt still shows as applied.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms