My Oracle Support Banner

IBY_25001 When Processing an Authorization in Payments (Doc ID 1066779.1)

Last updated on OCTOBER 19, 2022

Applies to:

Oracle Payments - Version 12.1.0 and later
Information in this document applies to any platform.

Symptoms

In a R12 situation, Oracle Payments  is configured with both USD and GBP divisions (GBP operating unit has been added recently).
Online authorization for USD works fine but GBP fails with 'CC decline'. The following error occurs:

EXCEPTION:[iby.payment.PaymentManager.getPayment]:java.sql.SQLException: ORA-20000: IBY_25001#
ORA-06512: at "APPS.IBY_PAYMENTMANAGERDB_PKG", line 435
ORA-06512: at line 1



The issue can be reproduced at will with the following steps:

1. Funds Capture Process Manager responsibility
2. Home > Transaction Testing tab
3. Create and test a new authorization

Changes

Created a new GBP Operating Unit.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.