R12.0.6: Error 'Credit memo reduces payment amount below zero' When Invoice and Credit Memo with Different Due Dates are Paid thru PPR (Doc ID 1066969.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Payables - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

During select process credit memo invoice doesn't get selected and appears under the Unselected section of the Scheduled Payment Selection report with reason: credit memo reduces payment amount below zero.

ERROR
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Credit memo reduces payment amount below zero


STEPS
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1. Create 2-3 standard invoices with different due dates.
2. Create a credit memo with one of the due dates same as
    the standard invoice created previously. Please note that
    the payment method for all these invoices should have
    Bills Payable enabled.
3. Create a Payment batch (PPR) that selects these invoices.
4. While entering the PPP make sure it has Group by Due
     date option disabled.
5. Maximize credit Option should be enabled in the PPR.
6. Submit the PPR. Credit memo will not be selected in PPR.

Cause

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