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How to Diagnose Issues Related To Receipts with Serial Controlled Items (Doc ID 1067858.1)

Last updated on MAY 18, 2020

Applies to:

Oracle Inventory Management - Version 11.5.10.2 and later
Information in this document applies to any platform.

Purpose

This document is intended to assist in troubleshooting basic problems with receiving process for serial controlled items.  This note details the receiving processes for serial controlled items performed via desktop application.  For more advanced issues, or other Receiving specific assistance, the Oracle Inventory (508) support team can be consulted.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 INTRODUCTION
 SETUP
 
Explanation of MARK_Ids
 Profile option - 'INV: Restrict Receipt of Serials'
 RMA Receipts for Serial Controlled Items
 PROCESS OVERVIEW
 In-transit Shipment Creation For Serial Controlled Items
 Dropship Receipts For Serial Controlled Items
 Receiving Open Interface Support For Serial Controlled Items
 LOGGING & TRACING
 DATA AND QUERIES
 CODE FILES
 PATCHES
References

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