My Oracle Support Banner

Viewing Large Output of Costing Detail Report Takes a Long Time, Then Shuts Application Down (Doc ID 1067984.1)

Last updated on DECEMBER 06, 2017

Applies to:

Oracle Payroll - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

Problem Statement:

Find that when attempting to view the output of the Costing Details Report for one payroll, the browser opens and displays a partial report. The report output keeps on executing for approx 4 hrs and it does not completely display the content of costing data and the browser freezes and finally closes all the windows of the application  The payroll has several thousand employees. 

If the report is run for a smaller payroll, the output is displayed properly in a reasonable amount of time and does not close down the application.


Steps to Reproduce:

The issue can be reproduced at will with the following steps:

  1. Run Costing Detail report for Payroll with several thousand employees
  2. Report completes successfully
  3. Click on View Output button.  
  4. The report opens a browser window and executes for several hours, then freezes and shuts down the application windows.




Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.