OTM AP Integration Voucher Interface not Populating Vendor Information in EBS AP (Doc ID 1068332.1)

Last updated on JULY 20, 2024

Applies to:

Symptoms

On OTM Version 5.5 CU4 RU4 & EBS Version 11.5.10, Find that an Invoice/Voucher that is sent to EBS Accounts Payable does not Populate the VENDOR_ID and VENDOR_NUM columns of the AP Invoice Header table.

Expected Behaviour
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Expect that the VENDOR_ID and VENDOR_NUM columns of the AP Invoice Header table is populated


Steps to Reproduce
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The issue can be reproduced at will with the following steps:
1. Synchronize carriers and carrier locations from EBS to OTM
2. Send in Deliveries to OTM and plan the order releases to Shipments
3. Generate Invoice for the shipment and then approve the invoice to create vouchers
4. Send the voucher to EBS using the Send Interface transmission action. Download the invoice in AP and see that the AP Interface tables do not contain the Vendor details

Cause

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