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PERWSHRG: Creating applicant errors with APP-PER-289974: There has been an error processing this Person. The error encountered is 'ORA-20001: HZ_API_OTHERS_EXCEP: N, ERROR, ORA-06508 (Doc ID 1074083.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle Human Resources - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
***Checked for relevance on 26-OCT-2016***


Symptoms


When attempting to create a applicant, the following error occurs.

APP-PER-289974: There has been an error processing this person.
The error encountered is
'ORA-20001: HZ_API_OTHERS_EXCEP: N, ERROR,
ORA-06508: PL/SQL: could not find program unit being called', which occurred in procedure per_hrtca_merge.create_tca_person at step 5.

 

STEPS
--------
The issue can be reproduced at will with the following steps:

1. Login to HRMS Manager
2. Navigate to Enter and Maintain
3. Press 'New' button to create new applicant
4. Enter applicant details - name, DOB
5. Select Action as "Create Applicant"
6. Select Person type as Applicant.
7. Press Save button.

Cause

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