Last updated on JUNE 29, 2017
Applies to:Oracle iSupport - Version 12.1.1 and later
Information in this document applies to any platform.
***Checked for relevance on 29-Jun-2017***
In iSupport, after selecting the a Context for the Service DFF, users get an error.
There are Value Sets defined for some segments, which work fine.
However, there is a Segment which has a Value Set that is referencing a custom Key Flexfield.
Setting the Validation Type to 'Special' generates the problem in iSupport.
"<Context Name> : The data that defines the flexfield on this field may be inconsistent.
Please inform your system administrator that the value set YOUR_VALUESET_NAME has an incorrect validation type (U)."
The same DFF works fine in the Service Request form (CSXSRISR.fmb).
Why is it failing in iSupport?
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