How to Create Service Territories
(Doc ID 1077836.1)
Last updated on SEPTEMBER 02, 2020
Oracle Field Service - Version 126.96.36.199 to 12.2.7 [Release 11.5 to 12.2]
Information in this document applies to any platform.
This document describes how to setup a field service territory, as a basis for the assignment and processing of all field service related tasks.
Specifically it covers:
- Pre-Requisite Steps
- Create New Service Territories
- Assign Territories to Field Service Dispatcher
- Verify Task Assigment
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