How to Create Service Territories
(Doc ID 1077836.1)
Last updated on MARCH 20, 2024
Applies to:
Oracle Field Service - Version 11.5.10.2 and later
Information in this document applies to any platform.
Goal
This document describes how to setup a field service territory, as a basis for the assignment and processing of all field service related tasks.
Specifically it covers:
- Pre-Requisite Steps
- Create New Service Territories
- Assign Territories to Field Service Dispatcher
- Verify Task Assigment
- Troubleshooting
Solution
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In this Document
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