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No Data Returned Message Shows on all Seeded Reports in OTM 6.0 (Doc ID 1079219.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management - Version 6.0.3 to 6.0.5 [Release 6]
Information in this document applies to any platform.

Symptoms

On OTM Version, 6.0.3, Find that when running the BOL Report, the report returns with no Data even though the shipment used to run the report has BOL data

EXPECTED BEHAVIOR
-----------------------
Expect that the BOL Report returns data

STEPS
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The issue can be reproduced at will with the following steps:
1. Log on to OTM and run the BOL Report by going to Shipment Management - Reports - Bill of Lading - Run Online
2. Provide Shipment ID, select the Report Format as PDF and click Submit
3. See that the report returns with No Data Found

Cause

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In this Document
Symptoms
Cause
Solution


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